Bliss Hotel Reviews

Overall Rating: 3.0 / 5

My stay at the AC Hotel Iberia Las Palmas was a mix of strong positives and noticeable oversights. The hotel has a fantastic foundation with its modern design and excellent amenities, but inconsistencies in attention to detail prevent it from being a top-tier experience.

The Highlights: Style and Facilities

The lobby is stunning—sleek, contemporary, and immediately impressive. The real winner for me was the rooftop. The pool area is a beautiful oasis with great views, perfect for relaxing, and the adjacent gym is well-equipped and a real asset for any traveller. The hotel’s direct connection to the main bus station is a massive logistical advantage for exploring the island.

The Room: Functional but Let Down by Housekeeping

I stayed in a Standard King Room. The layout was efficient and the bed was very comfortable. However, the housekeeping was inconsistent. I noticed some stains on the walls and in the shower, suggesting a surface-level clean. The most telling example of this was when I discovered a previous guest’s leftover sandwich, still wrapped in foil, in the mini-fridge. This clearly indicates that the fridge was not checked or cleaned between stays, which calls the thoroughness of the entire cleaning protocol into question.

Dining & Practicalities

The food was fairly standard. The breakfast offered a decent continental spread, and the lobby bar was fine for a casual drink. I opted for the set menu for my dinner instead of the buffet option. The food was average I would say. It served its purpose without being exceptional. For those driving, please note that parking is available but comes with a daily charge.

Verdict

This hotel feels like it’s operating on autopilot in some key areas. The foundation is fantastic—the lobby, pool, and gym are all 4-5 star quality. However, the lack of meticulousness in room preparation, lowers the overall score significantly. It’s a good hotel that could be great with more diligent operational oversight.

Recommendation: I would recommend this hotel with caution. It’s a great choice for travellers who prioritize style, location, and the pool/gym, and who won’t be spending much time in their room. If impeccable room cleanliness and thoroughness are your top priorities, you may want to manage your expectations or look at other options.